Your privacy is important to us. This Online Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you use our online services. Contact details are provided below. Other privacy policies may apply depending on your interaction with us, the financial products or services you obtain from us, or the jurisdiction in which we do business with you. For example, if you are a California resident, you may have rights under the California Consumer Privacy Act. 

 

We work overtime to guarantee that your information is safe.

We take the privacy and confidentiality of your personal information seriously. We use physical, electronic, and procedural safeguards to secure your information from unauthorized access and use, accidental or unlawful alteration and destruction, and other unlawful or unauthorized forms of processing. Our employees are held accountable for complying with relevant policies, procedures, rules, and regulations concerning information privacy and confidentiality.

 

What information do we collect and how is it used? 

The personal information we collect includes your name, email, mailing address, phone number, account numbers, and login credentials. We may also collect payment card information, Social Security numbers, driver’s license numbers, and biometric identifiers when provided to us. Records of your interactions with us and account details are also stored. We don't collect sensitive personal information unless required by law or with explicit consent.

 

In addition to the personal information described above, we collect certain information about your use of our online services. For example, we capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, information about the site you came from, the parts of our online service you access, and the site you visit next. 

 

As explained in more detail in our Cookies Policy, we and our third-party partners use cookies (as well as web beacons or other technologies) to collect and store this and other information about your visit to, or use of, our online services. We may later associate the usage and other information we collect online with personal information about you, as permitted or required by law. 

 

We sometimes collect information about you from additional online and offline sources including social media (to the extent you choose to make your personal information public) and commercially available third-party sources, such as credit reporting agencies. We may combine this information with the personal and other information we have collected about you under this Online Privacy Policy.

 

Where we are required to establish a legal basis to process your personal information as described in this Online Privacy Policy, we will do so on the basis that we have obtained your prior express consent to the processing; we have a legitimate business interest in the processing that is not overridden by your interests, fundamental rights, or freedoms; or the processing is needed to comply with applicable law, to perform under your contract(s) with us, or to protect the vital interests of any individual.

 

We use and otherwise process the information we collect from you to help us deliver our online services; to administer, evaluate and improve our business (including developing new products and services, improving existing products and services, performing data analytics and other research tasks, communicating with you via any means, and performing accounting, auditing and other internal functions); manage our risks; to market our services and products; and to comply with and enforce applicable laws and regulations, relevant industry standards, contractual obligations and our policies. We also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individuals or clients) for various business purposes, where permissible under applicable laws and regulations.

 

Our data collection is limited and your privacy is respected. We prioritize the safety of your information.

 

We take reasonable steps to ensure that the personal information we process is limited to what we require in connection with the purposes set out in this Policy; it is accurate and, where necessary, kept up to date; and it is erased or rectified without delay if it is inaccurate. From time to time, we may ask you to confirm the accuracy of your personal information.

 

We will retain copies in a form that permits identification for as long as we deem necessary in connection with the purposes set out in this Policy unless applicable law requires a longer retention period. In particular, we will retain personal information for as long as it is needed to establish, exercise or defend any legal rights.

 

Your privacy is of utmost importance to us, even when you're on the move.

 

For your convenience, DMD offers you the ability to access some of our products and services through mobile applications and mobile-optimized websites. When you interact with us through your mobile device, we collect information such as unique device identifiers, screen resolution and other device settings, information about your location, and analytical information about how you use your mobile device. We typically ask your permission before collecting certain information such as precise geolocation information.

 

We may share your personal information with our affiliates and other parties for legal and business purposes, as well as to enhance the services and products we offer.

 

We share personal information among our affiliates and business units when we believe it will enhance the services we can provide, but only in circumstances where such sharing conforms to the law, any applicable confidentiality agreements, and our policies and practices. Additionally, we reserve the right to share your personal information in connection with a corporate change including a merger, acquisition, or sale of all or any relevant portion of our business or assets.

 

We disclose the information we have about you as required or permitted by law. For example, we share information with regulatory authorities and law enforcement officials when we believe in good faith that such disclosure is necessary to comply with legal requirements.

 

We share information with third parties where appropriate to protect against fraud or verify or enforce our terms of use, our other rights, or other applicable policies.

 

From time to time, we enter into agreements with other companies to provide services to us or to make services and products available to you. If these companies receive your personal information, they are required to safeguard it and only use it for those purposes we specify.

 

DMD believes that keeping your information secure and private is important, primarily when using third-party websites and applications that can help you invest or manage your finances. DMD has taken measures to keep your logon information secure and private. When you are prompted to provide your DMD user ID and password, you will be entering your information directly into a DMD-protected site. We can share your personal information with any person or entity if we have your consent to do so.

 

We may transmit, transfer, or process information to or through other countries as necessary, appropriate, or required by law.

 

Our global company provides access to high-quality financial products and services worldwide. We may share your personal information with members of David McAlister Da Silva Bank and Trust, service providers, and third parties located outside your home country. Some countries have different data protection laws and compliance requirements, but we take steps to ensure your personal information is handled appropriately in this Online Privacy Policy.

 

Where required, we comply with applicable legal frameworks relating to the transfer of personal information. For example, under the European rules designed to protect personal information transferred outside the European Economic Area adequately, we transfer personal information based on determinations by the European Commission that certain countries adequately protect personal information, our Binding Corporate Rules, approved Model Contractual Clauses, and other valid transfer mechanisms.

 

We value your privacy and aim to protect your personal information.

Depending on how and where you interact with us, you may have certain rights regarding your personal information. These include the right to request access to, or copies of, your personal information, as well as the right to request rectification of any inaccuracies, erasure or restriction of processing, objection to processing, personal information transfer to another party, withdrawal of consent to processing, and lodging complaints with a data protection authority.

 

To exercise any of these rights or ask questions, use the contact details below. Additionally, you have choices regarding sharing personal information with affiliates or third parties based on your relationship(s) with us as a financial institution. The privacy policies or notices you receive from us will describe these choices, such as those provided in connection with specific financial products or services you obtain from us.

 

At DMD, we take your privacy and choice very seriously. Third parties are not allowed to collect your personal information or use it for targeted advertising without your explicit consent. In the future, if we do decide to allow this, we will always provide you with the option to opt-out, so you can feel confident and in control of your personal information.

 

We will keep you informed of any privacy policy changes. Don't hesitate to contact us with questions. We're always here to help.